Find answers to the most commonly asked questions about AUSSTECH Products. If you have a question that is not covered in our FAQs, please contact us via firstname.lastname@example.org
- Can I remove the battery from any AUSSTECH Electric Scooter model?
Yes. All our AUSSTECH Electric scooter models are designed to be able to remove the battery for your convience.
- Do I need to remove the battery from the Electric Scooters to charge?
No. it is not necessary to remove the battery as it can be charged while still attached to Electric Scooter.
- How fast can I go?
You can travel up to 25kmh.
The laws regarding the use of electric motorised scooters vary from state to state. Please consult the laws in your state before riding any of our electric motorised scooters as Ausstech Holdings Pty Ltd will not be held responsible for any fines or breaches.
- What are the warranty terms?
The warranty terms can be viewed by the following link.
- Can I ride any Ausstech Electric scooters under the wet condition?
We do not recommend riding any of our Ausstech Electric scooters under the wet condition in order to protect electric components and most importantly for rider safety.
- What about battery life and maintenance?
Battery life and battery capacity are two different things. The life of a lead acid battery can be as low as 8 years (depending on the type). The service life is guaranteed for 24 months and applies to functionality and mechanical parts. Battery capacity decreases with use and self-discharge. Even a battery that is not used loses capacity and must be recharged regularly. This is a natural feature of batteries. Different manufacturers have different guarantees for battery capacity. It is usually 6 months when the battery capacity (Ah) must not fall below 80% of the original state. It's normal - you drive on batteries and therefore consume them. It's similar to the gasoline you use in a car. You can't think the battery is bottomless and you will drive with it indefinitely. With decreasing capacity, the range of the scooter decreases! Remember a simple rule for maintenance: Recharge the batteries immediately after each ride " or recharge. Use only the charger that you received when you purchased the scooter. Do not use car battery chargers. Always check the charge status on the charger and not on the scooter display. or recharge. Use only the charger that you received when you purchased the scooter. Do not use car battery chargers. Always check the charge status on the charger and not on the scooter display.
- Can I drive this on a stiff slope of the hill?
The slope of the hill is stated differently - in degrees or percentages. In general, the larger and more powerful the engine, the more drunken the hill will go. Of course, it always depends on the rider's weight, temperature and battery condition. When driving up a steeper hill than the technical parameters of your scooter state, the engine will heat up and "blown" the protective fuse, thus saving the engine from burning. After the fuse has cooled down and "thrown", you can continue driving according to the truck's parameters.
- How far can I go with a scooter?
The super quiet and powerful 250W motor, integrated with advance regenerative braking will offer you extended range. In general, it always depends on the rider's weight, terrain, temperature and age of the batteries. With batteries up to 35 Ah, a maximum range of 20-25 km is possible, with batteries around 50 Ah - range up to 30 kilometres and batteries 60 AH - range up to 40 km. This is true with new batteries. Older batteries have a proportionally shorter range. The important thing is how you take care of the batteries and how good the batteries are.
- How much do new batteries cost?
The price of the battery varies according to capacity and quality. You always need two batteries. Ask about current prices of Panasonic lithium-ion scooter battery price DC 25.2V / 6AH.
- Is the scooter lockable?
It is not possible to leave the electric scooter with the key removed from the ignition switch. If you still want security, we recommend bicycle locks or an electric alarm.
- How far do I want to go and in what terrain?
Ausstech Electric motorized Scooter performance will depend on the road conditions, circumstances and rider in which you operate the electric motorized scooter.Your Electric motorized Scooter performance will depend on the road conditions, circumstances and rider in which you operate the electric motorized scooter.Consider whether you will use the scooter only indoors and on flat surfaces (larger apartments, homes for the elderly, large shopping centers, spas, etc. - then a scooter designed for the interior is suitable for you . Remember that it usually has small bikes and can not cope with They are suitable for driving on a plane larger than 15-25 km (with new batteries), on the other hand, they are stow-able, fit comfortably in the lift, can usually be unfolded and transported in a car. If you need a scooter for everyday rides, for example for shopping, the offer of scooters is the largest in the category of city scooters - they can handle most of the common terrain, smaller curbs, cobblestones, broken sidewalks, etc. The distances are usually 20-25 km. They take up more storage space and usually cannot be disassembled for transport. Off-road scooters - are designed for long rides in nature, on bike paths, in the mountains, etc. (range 40-80 km) in the field (city, field, forest). You need a lot of space to store them. All-wheel drive scooters are also available.