How To Choose The Best E-bike For My Business Product Delivery Team.

Mobility solutions for many Australian businesses are sustainable mobility in relation to their delivery or logistics needs. Mobility at the enterprise level, which offers companies a wide range of benefits. The goal is, there are more and more Businesses and entrepreneurs for whom ebikes are a benefits, and that is why we have included them in our range. 

Here are the things every business owners need to consider if they are planning to transition to eco-friendly, zero carbon emission commuting, and mobility. 

Freight bikes are used in a variety of settings:

  • Delivery services in dense urban environments
  • Food vending in high foot traffic areas
  • Transporting trade tools, including around large installations 
  • Airport cargo handling
  • Recycling collections
  • Warehouse inventory transportation
  • Mail delivery 

Freight bicycles have a number of advantages over motorized vehicles:

  • They do not create pollution problems (e.g. enclosed warehouses and industrial plants)
  • They are less costly to operate.
  • They are silent.
  • They are not limited by the availability of fuel.
  • They are less dangerous than most of the other road vehicles.
  • They contribute much less to traffic jams.
  1. Who will ride the ebike?

  Frames have different sizes for men and women with universal design, or an It also depends on the height of the body, the length of the legs, the health and habits of each rider. An approximate table of sizes can help you.


  1. Where will you ride your bike for your business needs?

If you are a business that delivers goods in fleets,  move around in proximity within your geographical market jurisdiction.  , you need to think about where to move your ebike at the outset. What terrain and type of ride do you prefer? There is a difference if you only ride a bike in the city or ride it along the mountain ridges. Each terrain requires different features from the bike.  

Rear Carrier Cargo - they are most often used for Businesses for their delivery needs, where the use of the rear carrier in which it is possible to place a cargo box, basket or bag on the rear carrier. 

Ausstech Electric Bike Rear Carrier Cargo

 City ebikes - for mastering the city jungle. You will enjoy the city ebikes the most when riding in the city, undemanding trips around the area, or when going for fishing on a nice path around the river. Thanks to the lowered frame, they allow easy and comfortable boarding and disembarking, which is best used in traffic - in the everyday urban jungle when commuting to work or shopping. The fenders allow you to ride in wet weather, you can attach a bag or shopping basket to the carrier and you can easily place the ebike on a stand. You don't even have to worry about driving in the dark or at night because city ebikes are already equipped with front lighting and rear reflector from the factory.

Trekking Ebike bike - to work and on a trip, to the bike path and footpath.

Will you use the bike when commuting in the city, but do you want to go on a long, easy trip? Then the trekking ebike is for you! It is a more sporty variant of the city's electric bike, which, however, can easily handle field roads or footpaths. Like the city's electric bike, the trekking is equipped with fenders, a carrier, and a stand.     

A trekking ebike is suitable for me if 85% or more of my journeys are undertaken on roads, cycle paths, or well-groomed paths in undemanding terrain. 

Casual Pedlec - a trip to the countryside and to work ... on a casual bike is fun

A sportier variant of the trekking ebike, which has wider tires. Thanks to this, it is great for riding in lighter terrain, but you can also ride it comfortably in the city, at work ideal for delivery as well, or on a bike path.  Cross-country ebike is suitable for those who mostly use roads and bike paths (approximately 70%), but like to use the bike for occasional riding in lighter terrain.

 Mountain EBike  - to the terrain, to the forest, along the bike path to the city, through the valley along the river, along the road? Up the hill? That's what a mountain bike wants!

The most universal and sporty variant of an ebike, with which nothing will stop you. Love carefree driving in the field, uphill and downhill, on-field or forest roads, and various footpaths. You can comfortably ride on roads and bike paths. The mountain ebike is suitable for those who want to enjoy field trips and do the rest of the way on roads and bike paths.

  1. What kind of ebike is worth investing in for my delivery team?  

Travel information is one of the most frequently asked questions about ebikes at all. However, the answer is not at all simple. It's similar to trying to answer how many kilometers you drive with a full tank of your car… The range of an ebike is affected by a number of factors:

Battery capacity: the higher the battery capacity (indicated in the Ah ), the higher the actual range of the ebike.

Battery condition and age: As the battery ages, it naturally loses some of its capacity. At the end of the battery life cycle, the range will not be as it was at the beginning of use.

The engine used: the rear hub motor with a rotation sensor can make better use of battery power by up to 10%.

Route profile: if you drive on hilly terrain, the battery will be discharged compared to riding on level ground.

Assistance settings: when riding an ebike, you can choose from 5 levels of ebike assistance. The first stage helps the least and at the same time consumes the least energy. Level 5 helps the most and also consumes the most energy from the battery.

Rider and load weight: Higher rider and load weights negatively affect energy consumption.

Rider condition: The more you pedal, the less energy the engine consumes.

Driving style and smoothness: Smooth driving is more economical than changing between different driving modes or stopping and starting frequently, which reduces the range.

Inflating tires/tires: it is important to inflate the tires correctly. Underinflated tires provide better traction in the field, but also bring higher energy consumption. On the contrary, more inflated tires bring lower energy consumption. To inflate the tires, follow the values ​​specified by the manufacturer on the tire, this is the only way to enjoy the right driving pleasure.

Weather conditions: It is ideal to drive at a temperature of around 20 ° C and in no wind. Driving an Electric Bike at low temperatures or strong headwinds affects the range. Be aware that in the cold, the battery of an ebike discharges faster and the range can be up to a third shorter than in other parts of the year.

  1. What price do you expect for the bike?

Nowadays, you can get a reasonably equipped ebike for as little as AUD 2,000. Then it depends on your requirements and ideas. The price is affected by the type of engine ( center, in the rear hub), battery capacity affecting the range of the ebike, and the components used. Of course, you can also get a cheaper ebike with a price of up to AUD 1,000  but then you have to count on buying such a low price with higher investments in service and maintenance of the bike. In the end, you will spend more money than if you bought a quality product.

  1. Type of electric motor

The engine on the rear wheel hub - this is the most used type of engine location. Great for urban or flat terrain because it doesn't require you to pedal frequently. All you have to do is turn the pedals and the bike rides behind you.

Advantages of the rear engine:

- Good price/performance ratio

- Engine acceleration

- Puts almost no resistance - ie. it is not necessary to pedal so much, just turn the pedals slightly and the ebike rides behind you, of course with higher energy consumption.

+ Simple service.


Delivery Guy on an Ebike

Disadvantages of the rear engine:

- Wheel load at the rear

- Engine noise on an incline

- Higher load of wheel strings

- The need to use a key when removing the rear wheel

- Inefficient energy management at higher engine loads (compared to the center drive, the engine has higher consumption in the rear hub)

- Less sensitive dosing of bike power (electric motor helps more than you tread or less than tread = more complicated synchronization.

- not suitable for riding in large hills

Center Engine - the most optimal engine location in terms of balance and driving characteristics of an Electric bike. The torsion (pressure) sensor detects not only the rotation of the pedals but also the force you step on. According to this, the ebike adds help. It responds perfectly to changes in the rhythm of pedaling.

 Advantages of the central motor:

- Short assistance response time

- Accurate and sensitive motor dosing (torsion sensor evaluates exactly what assistance to provide)

- Reliability.

- Economy and longer range thanks to the choice of optimal speed.

- In the case of changing wheels, a simple removal in the form of a quick-release lever is maintained.

- Suitable for riding in hills and steep climbs.

Disadvantages of the center motor:

- Higher purchase price.

- Shortening the life of the chain by approx. 15% depending on the shifting style.

- Requires more sensitive shifting with a derailleur (do not shift with the chain tensioner).

  1. Battery location and quality

Frame Battery - The most ideal place to place an ebike battery is in its frame, instead of a drinking bottle. Thanks to the location in the frame, the center of gravity of the wheel are not disturbed (unlike the carrier battery) and the wheel is thus easier to control. Frame batteries can be fully or partially integrated into the wheel frame, further improving stability and handling. Another advantage of a fully integrated battery is certainly the clean design of the bike, where the battery does not disturb the aesthetics because it forms a unified coordinated whole with the bike. All types of batteries can be conveniently removed from the ebike for charging or anti-theft protection.

Battery quality and life   - Ausstech ebikes only offer quality LG or Samsung battery cells. The most commonly used are lithium-ion (Li-ion) batteries, which guarantee a long service life and are also relatively light. To prolong the life of your ebike battery as much as possible, it is important to recharge it regularly. Even if you are not currently using an ebike. In that case, you should store the battery charged to 50 - 80% of its capacity and recharge it about once a month.

Recommendations for ebike batteries:

Recharge the battery after each ride to about 50 - 80% of its capacity (don't worry, the batteries do not have a memory effect, on the contrary, this will extend its life).

Do not discharge the battery until it is completely discharged. Try not to fall below 20% capacity.

The battery does not need to be formatted!

Store the battery at room temperature.

Recharge the ebike battery even when not in use about once a month and store it charged to 50 - 80% capacity.

  1. Electric bike size :

Choosing the right wheel size is not as easy as it may seem at first glance. We have prepared a general table of recommended sizes for you, but you cannot rely on it 100%. Each of us has a different figure, for example, the length of the legs, the length of the hands, our health, or  (how big a bike we have ridden so far). Therefore, it is best if you get advice from us who has enough experience. 

  1. Does the Ebike comply with road traffic regulations?

Yes. Ebikes are legally considered as classic bicycles in many countries, but they must comply with certain regulations. In order for the ebike to be able to operate on the Australian road, it must be marked with a label on the frame siting that the Ebike complies with EN15194. Also, the label should indicate the name and address of the manufacturer (importer), compliance with the Australian standard. 250W, 25 km / h . At the same time, this information must be provided in the user manual or declaration of conformity. All Ebikes meet these requirements.

 Service and Parts Warranty 

As a business who mainly rely on their transportation or delivery fleet must be very aware of this, it is very important that dealers provide Standard Warranty for their product. You can therefore claim any warranty repairs from the authorized dealer where you purchased the product. Please note that the routine maintenance tasks described above are not covered by the warranty. However, each authorized dealer will be happy to provide them to you as a standard service if you are interested. In addition to proper battery care, the ebike requires virtually no more maintenance than any properly maintained bicycle. However, neglect of inspection and maintenance can lead to more extensive defects, which can have serious consequences for both the life of the ebike and the safety of its operation. 

Of course, the ebike dealer provides the consumer with a standard 12 month warranty, including a battery. By law, the warranty does not cover normal wear and tear of the products (or their parts) caused by use. This means that the service life of some components can be logically shorter in normal use of the product because they simply wear out - such as tires, brake pads, and pads,  sprockets and gears, bearings, moving engine parts, and detachable joints. Wheel strings and individual electrical and mechanical components require regular inspection and maintenance as described in the user instructions and adjustments, which are part of routine maintenance. Therefore, the provided warranty to the legal extent does not cover failures caused by improper use, non-compliance with user instructions, neglect of maintenance, flooding of the electrical installation with water, and wear of individual components as a result of use.

Warranty Period        

  • 12 months frame and motor.
  • 12 months for lithium battery, handlebar, controller, and the charger, After-sales Service.      
  • Man-made damage is not covered by the warranty.      

Parts Which Not Covered in Warranty Range   

  • The user does not follow the "instructions" requirements, maintenance, and adjustment, which caused a failure.       
  • The user self-repair or modification, non-compliance with usage rules, and cause a failure.      
  • Tear without permission, change the warranty mark and label on body or part.       
  • Not using the original parts.       
  • Use electric bikes for dangerous performances or riding extreme off-road.       
  • Irresistible natural disasters.      
  • The failure caused by improper storage or accidental collision.     
  • Easily wear and tear parts, consumables parts do not belong to the "warranty range" Such as tires, steel wires, and so on.      
  • Self-demolition parts that are out of the Instructions scope. 




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